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Whole Kimchi 

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주문하신 상품의 특성 및 배송지역에 따라 매장배송, 매장택배배송, 업체택배배송으로 분류됩니다.
매장배송 상품은 근거리 점포에서 점포상품으로 직접배송을 하며 , 점포배송 외 지역에서 상품주문 시 매장택배로 배송됩니다.

배송유형 내용 배송비(결제금액기준)
매장배송 거주지 인근 매장에서 냉장차량으로 직접 배송
  - 부산, 울산, 김해, 천안지역(일부지역 배송불가)
3만원 이상 : 무료
3만원 미만 : 3,000원
매장택배 매장배송 외 지역에는 택배로 배송
  - 19시까지 주문 시 당일 발송. 익일 도착(블랙데이, 한우데이 등 대형행사 시 예외)
  - 공휴일 포함 시 배송일 추가 소요
3만원 이상 : 무료(상온/냉장 상품별 기준)
- 상온 : 3만원 미만 3,000원
- 냉장/냉동 : 3만원 미만 4,000원
업체택배 산지 및 업체에서 택배로 배송
  - 주문일로부터 2~4일 소요
  - 공휴일 포함 시 배송일 추가 소요
  - 산지 상황 및 상품특성에 따라 배송기간 상이
상품 및 업체에 따라 배송비 상이
기타 ① 택배 배송 안내
  - 상온, 냉장/냉동은 택배 송장번호가 각각 부여 되므로 배송비 개별 부과
  - 도서, 산간 일부 지역은 추가 배송비 발생
② 해외 배송 안내
  - 상품 중량 및 특성, 배송 국가에 따라 배송비 차등 부과
  - 발송일과 통관절차, 상품 특성에 따라 5~10일 소요
③ 드라이브 스루
  - 예약한 시간대에 매장방문하여 직접 수령(배송비 없음)


Return Policy

You may return new, unopened items within 14 days of delivery for a full refund. Items must be returned in new or unused condition and contain all original materials included with the shipment. Products that have been used will be refused and returned to sender at the sender's expense. If the return is a result of our error, we will refund the full cost of the merchandise and shipping charges. Additional guidelines are also noted below.

Items that are not refundable:
- Items more than 14 days after delivery 
- Phone cards 
- Refrigerated Items
- Fresh Items (Fruits)
- Flowers
- Items that has signs of use
- Damaged or Defective Items (If the original item is damaged or defective, or if an incorrect item was shipped, you may receive credit for these items)

* If you are not at home when the UPS driver arrives, UPS will make up to 3 attempts to deliver your package before it is returned to If the delivery cannot be made due to your absence, we discard the refrigerated or frozen food and any amount of the refrigerated or frozen products will not be refunded. Please contact us.

Returning/ Exchanging Items

If you receive an incorrect, damaged or defective item, you can request a replacement or a refund. Please contact us.     We will send you a pre-addressed UPS return label via email. Please print the label and affix it to your package. Include all original packing materials, manuals and accessories with the product to avoid any additional fees. Use the original shipping carton and packing materials, if possible.

If the product was not damaged, defective or the wrong item was shipped, you are responsible for all shipping charges.
We recommend you return the item via a trackable carrier method such as UPS ground, USPS or FedEx for proof of delivery. cannot replace or provide credit for any item lost during return shipping.

Ship items to:
2106 pleasant hill rd.
duluth, GA 30096

Once we receive your item, we will either credit your original method of payment or ship you a replacement item, based on your request. It takes us 1 to 7 business days to process returns and we will notify you via email if we ship a replacement item. 
There are restrictions for returns based on item size, materials, category, etc. For more information, please see the Returns Policy.
* Only items purchased on may be exchanged by mail.

Refund Policy

We can process refunds only for items directly purchased from
Upon arrival of your return, we will initiate the refund process. You should expect to receive your refund within a week of sending your package to the return shipper. Refunds will be credited first to the original purchasing credit card account number and will take approximately 72 hours to reflect this transaction from your financial institution.

If the return is a result of our error, you will not be charged for return shipping and a pre-addressed UPS return label will be sent via email. However, if the return is not a result of our error, both original shipping and return fees will be deducted from your refund amount.